Why We Hate HR

A very interesting article on what HR can achieve in theory, and what it is doing in practice. Going by the data and instances provided in this article, it does seem that HR is becoming more of a vestigial part of the organization, instead of being its 'heart and brain'...

Outsourcing some of the key HR related activities is surely compounding the problem, but I don't think that should make HR ineffective. Although the article dwells on the negatives, it also presents what HR can achieve, but probably  lacks in practice. HR is responsible for hiring, retaining and nurturing the best people that can serve the interest of the organization -- and I feel this is something that cannot and will never be outsourced. What HR requires is probably a revamp, and more accountability.